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When visiting a home for maintenance, it is always important to be aware and look for other home services that your customers may need. With the season transitioning, we are heading into allergy season. With that in mind, remember to be alert regarding the indoor air quality (IAQ) of your customer’s home.
Poor IAQ can affect human health, comfort, and productivity by causing or exacerbating respiratory disease and other adverse health effects such as eye, nose, throat, and skin irritation; headache; sleep disturbances; shortness of breath; dry cough; wheezing; tightness in chest or throat; nasal congestion.
Multiple factors can affect the quality of air within your customer’s home. Since the 1970s, our homes have been built to keep outdoor air out. This is great when the weather becomes extreme, and we want to keep the hot air out during the summer or cold air out during the winter. However, these tightly sealed homes trap dirty, polluted, and stale air within the home, affecting the comfort and health of the homeowners.
Many families don’t realize that changing the air filters in their homes can help improve their family’s health. Here are some things to keep in mind when you and your team members are visiting a customer’s home performing maintenance or service visits. This will not only help your customer but also help you upsell your IAQ products.
What to Check for During a Customer Visit
According to the Environmental Protection Agency (EPA), indoor air quality can be two to five times more polluted than outdoor air. The reason for this is simple: We spend a lot of time indoors, and we’re constantly bringing in outside air through doors, windows, and ventilation systems.
Indoor air pollution comes from a variety of sources, including building materials, cleaning products, pesticides, and even our own bodies. Naturally, occurring contaminants like mold, pollen, and dust mites are also common culprits that can make your home feel like an unhealthy environment. Those are some of the things to look for during a maintenance visit.
While there are many sources of indoor air pollution, the most common that you should look for include the following:
- Tobacco products
- Flooring, carpet, and upholstery
- Certain pressed wood products
- Appliances
- Common household cleaning and personal care products
- Excessive moisture
- HVAC systems
- Humidification devices
- And many more…
Indoor air quality now plays a major role in affecting and causing many health issues for homeowners and their families. It should be maintained in all homes for all customers. As a technician, be sure to point out and suggest necessary products to help your homeowner improve their air quality.
How You Can Help Your Customers Improve Their Indoor Air Quality
So, how can you help your customers? With these simple tips and tricks, you can provide your customers with ways to improve the quality of their indoor environment.
In order to protect your customer’s indoor air quality, make sure that you remind them to:
- Change their HVAC filters. The EPA recommends swapping them out every three months, whether they look dirty or not.
- Have their HVAC equipment serviced regularly so it performs at peak condition.
- Remind them to get their ducts cleaned out every 3-5 years to prevent the buildup of dust and particles.
- Install a ventilator or air filter to swap out stale, polluted air and replace it with filtered air from the outdoors.
- Vacuum and dust regularly to keep dirt, pet dander, and dust mites at bay.
- Be sure to have an HVAC expert assess their home to identify where they are polluting their home and figure out what steps to take to ensure that your customer’s family breathes clean, fresh air.
How BuyMax Can Help
BuyMax offers a variety of products that address the major contributors to bad indoor air quality, such as dust and pollen, germs, bacteria and viruses, and toxic gases and odors for your business. Product highlights include our patented MicroPower Guard® air clearing solution, UV sterilization products, humidifiers and dehumidifiers, thermostats, and ductless mini splits.
- MicroPower Guard®: The electronic air cleaner removes airborne particles, including allergens such as pollen, biological materials, and dust mite pellets. This air cleaner also eliminates contaminants that other filters miss, including bacteria, smoke, and other odors. This will make it safer and more comfortable for your family to breathe.
- UV Sterilization: Uses powerful ultraviolet purification technology to create healthier, fresher air by dramatically reducing and controlling odors, airborne toxic compounds, and infectious agents found in the ductwork systems of the home.
- Photocatalytic Oxidation: This product combines UV light technology with photocatalytic oxidation, or PCO, in our PCO Plus product. It helps to reduce airborne viruses in a few air exchanges. It’s used to remove harmful germs, bacteria, and viruses from the air, along with helping to eliminate toxic gases and household odors through activated oxygen.
- PCO Plus is a chemical-free solution that is safer for your equipment and environment. It can be easily installed into your HVAC system to help clean the air that filters through it while keeping the equipment cleaner and working more efficiently.
- Humidifiers and Dehumidifiers: Allows customers to add or remove humidity from indoor environments to maximize comfort and efficiency
- Thermostats: Are used in homes to control temperature, humidity, and comfort while improving system efficiency.
- Ductless Mini-Splits: Ductless cooling and heating systems provide optimal comfort while reducing energy costs.
For more information or questions, be sure to visit our website, https://www.buymax.com/buymax-products/hvac-products/, or contact support@4buymax.com.
